play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera
LAURELS FARM COTTAGE MAIN STREET, MATTERSEY, DONCASTER, SOUTH YORKSHIRE, DN10 5DY
Telephone:
01777 568967 | 07441 954525

Customer reviews of Bassetlaw Automotive

We're extremely proud of the feedback our customers have left because we genuinely care about giving the best levels of service. We understand that buying a car can be an uncomfortable & daunting prospect, so we strive to make the buying process as simple & hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Bassetlaw Automotive

Bassetlaw Automotive
5
5.0

Based on 65 customer reviews

Powered by


  • 5

    refreshing....................

    By David D on 24 March 2020 | Verified purchase

    from the moment we met i though he seems unlike any car salesman ive met in the past........ excellent service and advice from the start...... even met up halve way on delivery........ top man...................


  • 5

    Excellent service from a honest trader

    By Andrew S on 09 March 2020 | Verified purchase

    I contacted Bassetlaw automotive on Sunday morning , he made himself a shot a viewing that day ,had a text drive and I purchase the car a few days later ... it was an excellent buying experience.

    Reply from Bassetlaw Automotive on 10/03/20

    Thanks for the feedback Andrew. I'm glad you enjoyed the experience because buying a new car should be enjoyable. Owning your new car most certainly will be!!... All the best, Martin.


  • 5

    A better way to buy a car.

    By Craig M on 07 March 2020 | Verified purchase

    It was a pleasure dealing with Bassetlaw Automotives from the start to finish. Having made an enquiry about a car and the fact that he knew I was coming to view the car made the process so easy. I had his complete attention throughout with no need for him to consult some manager who can’t leave his office. Quality cars and no hard sell.

    Reply from Bassetlaw Automotive on 09/03/20

    Thanks for the review Craig. Working to appointments allows me to dedicate my time so it works best for both parties. You bought a cracking example and it's great to hear you're so pleased! All the best, Martin


  • 5

    Excellent dealer, would recommend to anyone

    By Andrea L on 05 March 2020 | Verified purchase

    Made buying a car an absolute pleasure, offered me a PX on listed price without trying to beat me down, honest, straightforward and without any pushiness at all, left with my lovely new car, and it's fabulous

    Reply from Bassetlaw Automotive on 09/03/20

    Thanks for taking the time to send in your thoughts Andrea. If we treat people properly and conduct fair & honest business then we stand a better chance of being here when you next need a car. Take care, Martin


  • 5

    Amazing experience

    By Poppy D on 19 February 2020 | Verified purchase

    Amazing experience, Bassetlaw Automotive couldn’t do enough and made sure every query about the car was answered and rectified in excellent time, plus the car was impeccably presented! Overall incredibly friendly, efficient and hassle-free experience and would recommend to anyone. A big thank you!

    Reply from Bassetlaw Automotive on 19/02/20

    You're welcome Poppy!... It was a pleasure meeting you & your family and it's lovely to read your feedback. I'm sure the car will provide you with many a happy memory. All the best, Martin


  • 5

    Brilliant Service

    By Dave F on 05 February 2020 | Verified purchase

    Absolutely the best customer service experience I’ve ever had in my life. So professional and went the extra 10 miles, let alone the extra mile! Nothing was too much trouble for him and I would have no hesitation in recommending him to family and friends. I would definitely buy from him again 110%. Thanks Bassetlaw Automotive

    Reply from Bassetlaw Automotive on 05/02/20

    Dave, that's a terrific review! Thank you so much!! It was actually 27miles but hey, who's counting? :) I'm glad you thought it was worth me making the trip and I hope the car looks after you for years to come. Best wishes, Martin


  • 5

    Friendly, experienced, professional and relaxed.

    By Rachel R on 23 January 2020 | Verified purchase

    Every question I had about the vehicle was answered quickly, professionally and I felt extremely reassured throughout. I travelled for 2 and a half hours and the welcome I received was friendly and very relaxed with a well needed cup of tea! I never felt pressured to buy the car, I was left to have a good look around myself then shown service papers and mot certificate before the test drive All aspects of the car were explained to be before test driving so I felt comfortable and confident to go. The route was planned very well, being able to hit some speed and feel a few bumps in the road to see how the car handled it. Once Id decided I was very happy to go ahead with the purchase, I was guided through putting insurance and tax in place. The service was very friendly and professional, for me this was my first car purchase and I dont think I could of asked for it to go any smoother. I recieved very professional friendly and reassuring customer service! 10/10 customer service!

    Reply from Bassetlaw Automotive on 23/01/20

    What a lovely review Rachel, thank you so much!! A nice warm cuppa is always a great first step! Thank you both for making the trip and long may you enjoy the car! All the best, Martin


  • 5

    A true 5 star service

    By Sarah S on 13 January 2020 | Verified purchase

    I recently bought a car from Bassetlaw Automotive. I was drawn to the seller by the number of pictures taken of the car, the video and the really good reviews. I had a very pleasant buying experience with the seller, who was honest, genuine and knowledgeable. I didn't feel rushed or pressured into making my purchase.

    Reply from Bassetlaw Automotive on 14/01/20

    Thank you Sarah for taking the time to share your opinions. It's great to hear what helped us stand out and that you enjoyed the experience. Hope to see you again in the future. Martin


  • 5

    Amazing experience

    By Dennis C on 17 November 2019 | Verified purchase

    I highly recommend this company Bassetlaw Automotive from start to finish the whole process a complete pleasure nothing was too much trouble. Thank you

    Reply from Bassetlaw Automotive on 17/11/19

    Dennis. Thanks for your comments and I hope you enjoy your Mercedes. Regards. James and Martin


  • 5

    Bassetlaw Automotive

    By Nick T on 11 November 2019 | Verified purchase

    The guys were really helpful and responsive. Truly a pleasure to deal with and very good buying experience for us.

    Reply from Bassetlaw Automotive on 13/11/19

    Thanks Nick. Glad you enjoyed dealing with us. Regards. James and Martin


‹ Prev Next ›