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Customer reviews of Bassetlaw Automotive

We're extremely proud of the feedback our customers have left because we genuinely care about giving the best levels of service. We understand that buying a car can be an uncomfortable & daunting prospect, so we strive to make the buying process as simple & hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bassetlaw Automotive

Bassetlaw Automotive

Based on 68 customer reviews

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  • 5

    A true 5 star service

    By Sarah S on 13 January 2020 | Verified purchase

    I recently bought a car from Bassetlaw Automotive. I was drawn to the seller by the number of pictures taken of the car, the video and the really good reviews. I had a very pleasant buying experience with the seller, who was honest, genuine and knowledgeable. I didn't feel rushed or pressured into making my purchase.

    Reply from Bassetlaw Automotive on 14/01/20

    Thank you Sarah for taking the time to share your opinions. It's great to hear what helped us stand out and that you enjoyed the experience. Hope to see you again in the future. Martin

  • 5

    Amazing experience

    By Dennis C on 17 November 2019 | Verified purchase

    I highly recommend this company Bassetlaw Automotive from start to finish the whole process a complete pleasure nothing was too much trouble. Thank you

    Reply from Bassetlaw Automotive on 17/11/19

    Dennis. Thanks for your comments and I hope you enjoy your Mercedes. Regards. James and Martin

  • 5

    Bassetlaw Automotive

    By Nick T on 11 November 2019 | Verified purchase

    The guys were really helpful and responsive. Truly a pleasure to deal with and very good buying experience for us.

    Reply from Bassetlaw Automotive on 13/11/19

    Thanks Nick. Glad you enjoyed dealing with us. Regards. James and Martin

  • 5

    Very approachable and a polite genuine experience

    By Khaled E on 09 November 2019 | Verified purchase

    Martin was very open, friendly and certainly gave a genuine experience answering all questions. Highly recommended!

    Reply from Bassetlaw Automotive on 13/11/19

    Thank you Khaled! I only try and buy genuine cars so that I can sell and you can buy with confidence. I'm glad you're happy and I hope the car will serve you well up & down that motorway!... Cheers, Martin

  • 5

    Mini Cooper S Convertable (2009)

    By Matthew A on 04 November 2019 | Verified purchase

    Im 43 years old and have bought many cars in my 25 years of driving but the guys at Bassetlaw Automotive have to be the best people ive delt with so far . They were so friendly it was like buying a car from a family member or close friend . We spoke on the phone a few times before i drove up to see the car, on arrival i was met by the owner & was put at ease straight away i had just driven 90 miles and the first thing he said was can i make you a cup of tea . We took the car out for a test drive and i loved it . There was no pressure to buy the car at all, they even delivered the the car to me as i couldnt get it back on my own ,that was a beautiful touch .The car in question was a 10 year old Mini cooper S convertable after getting it home and driving it for a while a few small issues came up as they would with a older car, i rang Bassetlaw to let them know and they had the issues fixed straight away . I would 100% recomend Bassetlaw Automotive to anyone . Thank you so much guys .

    Reply from Bassetlaw Automotive on 05/11/19

    Thank you Matt for such a detailed review. I always think the offer of a nice warm brew goes a long way! From time to time cars do develop faults but we know the importance of dealing with these issues in a fair & decent way so it's especially pleasing to hear your thoughts on this. You bought a stunning little car there Matt and I hope you enjoy it!.. Martin

  • 5

    Bought a rcz fantastic service would highly recomm

    By Ann G on 08 October 2019 | Verified purchase

    Very friendly great service even car delivered to my door would highly recommend definitely buy another fantastic

    Reply from Bassetlaw Automotive on 08/10/19

    Ann. Thanks for your business it is appreciated and I hope you enjoy your superb RCZ as much as the last one. Regards. James and Martin

  • 5

    car buying with a smile

    By Steve B on 02 October 2019 | Verified purchase

    the car buying process was painless as the guys put us at our ease from start to finish would recommend to anybody it was buying a car as how it should be

    Reply from Bassetlaw Automotive on 02/10/19

    Steve. Thanks for your kind words. Glad you enjoyed dealing with us and we look forward to looking after you again in the future. Best wishes James and Martin

  • 5

    Purchase of vehicle

    By Richard P on 01 October 2019 | Verified purchase

    Straightforward transaction with an efficient and friendly service. Would recommend. Many thanks.

    Reply from Bassetlaw Automotive on 01/10/19

    Thanks Richard. Glad you appreciate the way we operate and I hope Hannah enjoys her car. Regards Martin and James

  • 5

    Perfect first car buying experience

    By Danielle C on 22 September 2019 | Verified purchase

    After a few months of looking for my perfect first car i came across Bassetlaw Auto selling a nice little Citroen C1. From the pictures and description it looked like just what i was after. Bassetlaw Auto were flexible when it came to arranging a time in the evening to view the car, they are friendly and helpful and was a much nicer experience than any other car dealerships i had been to. Purchasing my first car couldn’t have been any easier, they helped with all the paperwork so that the car was ready and good to go straight away! After driving the car for a week now I haven’t had any problems but have been assured that if there’s any issues or i have any questions they are happy to help. Would recommend to anyone looking for a reliable car with genuine sellers.

    Reply from Bassetlaw Automotive on 23/09/19

    Thanks Danielle for such an informative & complimentary review! It's great to hear how happy you are and as you rightly say, if you ever have any issues the you know where I am. Hope to see you both in future.

  • 5

    Highly recommend.

    By Alison T on 17 September 2019 | Verified purchase

    Fantastic, The owners are excellent. They are extremely friendly and nothing is too much bother. Any concerns that arise are quickly rectified. I would highly recommend using Bassetlaw Automotive as Im sure I will use then again in the future. Everything from viewing the vehicle to collection ran smoothly and efficiently.

    Reply from Bassetlaw Automotive on 17/09/19

    Alison and Spencer. Thank you for your business and kind words. We appreciate our customers and try hard to ensure they get great service and we are glad you were happy. Hope to see you soon. James and Martin