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Customer reviews of Bassetlaw Automotive

We're extremely proud of the feedback our customers have left because we genuinely care about giving the best levels of service. We understand that buying a car can be an uncomfortable & daunting prospect, so we strive to make the buying process as simple & hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bassetlaw Automotive

Bassetlaw Automotive

Based on 61 customer reviews

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  • 5

    Purchase of vehicle

    By Richard P on 01 October 2019 | Verified purchase

    Straightforward transaction with an efficient and friendly service. Would recommend. Many thanks.

    Reply from Bassetlaw Automotive on 01/10/19

    Thanks Richard. Glad you appreciate the way we operate and I hope Hannah enjoys her car. Regards Martin and James

  • 5

    Perfect first car buying experience

    By Danielle C on 22 September 2019 | Verified purchase

    After a few months of looking for my perfect first car i came across Bassetlaw Auto selling a nice little Citroen C1. From the pictures and description it looked like just what i was after. Bassetlaw Auto were flexible when it came to arranging a time in the evening to view the car, they are friendly and helpful and was a much nicer experience than any other car dealerships i had been to. Purchasing my first car couldn’t have been any easier, they helped with all the paperwork so that the car was ready and good to go straight away! After driving the car for a week now I haven’t had any problems but have been assured that if there’s any issues or i have any questions they are happy to help. Would recommend to anyone looking for a reliable car with genuine sellers.

    Reply from Bassetlaw Automotive on 23/09/19

    Thanks Danielle for such an informative & complimentary review! It's great to hear how happy you are and as you rightly say, if you ever have any issues the you know where I am. Hope to see you both in future.

  • 5

    Highly recommend.

    By Alison T on 17 September 2019 | Verified purchase

    Fantastic, The owners are excellent. They are extremely friendly and nothing is too much bother. Any concerns that arise are quickly rectified. I would highly recommend using Bassetlaw Automotive as Im sure I will use then again in the future. Everything from viewing the vehicle to collection ran smoothly and efficiently.

    Reply from Bassetlaw Automotive on 17/09/19

    Alison and Spencer. Thank you for your business and kind words. We appreciate our customers and try hard to ensure they get great service and we are glad you were happy. Hope to see you soon. James and Martin

  • 5

    Fabulous all round service

    By Bev L on 09 September 2019 | Verified purchase

    Great communication, very responsive and minimal sales patter. Made buying our daughter’s first car easy.

    Reply from Bassetlaw Automotive on 10/09/19

    Thank you for your comments Bev. I hope Maisie enjoys her first car and we hope to see you again when you change your car. James

  • 5

    Good Experience

    By Brenda G on 07 September 2019 | Verified purchase

    It was a pleasure dealing with this company nothing was too much trouble for them and they were upfront with all the questions I asked

    Reply from Bassetlaw Automotive on 07/09/19

    Thanks Brenda and Alan. Lovely to do business with you and I hope we will see you again when you decide to change another one of your cars. Regards. James

  • 5

    Professional and stress free experience

    By Chris O on 25 August 2019 | Verified purchase

    A very easy car buying experience and very friendly yet professional dealer. Viewed and purchased a Ford Fiesta Titanium from Bassetlaw Automotive recently and at no point felt unnecessarily pressured or stressed, the test drive was on a good route for testing the drive-ability of the car. Come time to replace this car I will absolutely be looking at this dealer again and would recommend to anyone visiting them.

    Reply from Bassetlaw Automotive on 27/08/19

    Thanks Chris for a lovely review. I'm glad to hear you found us friendly & easy to deal with. I hope the Fiesta serves you well and it'd be great to see you again in future. Martin

  • 5

    Friendly, honest service

    By Lucy S on 25 July 2019 | Verified purchase

    A very pleasant car buying experience, very friendly and down to earth guy. He appeared to be honest and felt trustworthy, knew the car well, and was selling cars of a good standard. Very laid back test drive. Offered me a fair price in part exchange for my old car. Not remotely pushy . I would highly recommend this seller

    Reply from Bassetlaw Automotive on 30/07/19

    Hi Lucy. That’s a great review, thank you very much! It was a pleasure spending time with you guys and great to get you in to your new car on the day. All the best, Martin

  • 5

    Brilliant service and very helpful

    By Ryan D on 25 July 2019 | Verified purchase

    Can’t ask for much more from this service,Very helpful and will do anything to make your experience better, sold me a brilliant Ford Fiesta for a very reasonable price. Would recommend and would come back in the future.

    Reply from Bassetlaw Automotive on 30/07/19

    Cheers Ryan! I appreciate you taking the time to share your thoughts and it’s great to hear that you’re happy with everything. All the best, Martin

  • 5

    Highly Recommended

    By Steve L on 13 July 2019 | Verified purchase

    Bassetlaw Automotive made buying our car a straight forward process, their knowledge and expertise was extensive they went above and beyond to offer help and advise. We would not hesitate in recommending them when buying a car.

    Reply from Bassetlaw Automotive on 13/07/19

    Thanks Steve for taking the time to leave some feedback. It’s great to hear you were so happy with the service and it was a pleasure meeting you both. All the best, Martin

  • 5

    Very happy

    By Brent S on 11 July 2019 | Verified purchase

    Martin was knowledgeable and friendly, and took the time to find out what I wanted in a car. Top notch service.

    Reply from Bassetlaw Automotive on 12/07/19

    Hey Brent, thanks for taking the time to share some feedback. It's great to hear that you're happy with the service and I'm sure the car will serve you well. All the best, Martin.