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Customer reviews of Bassetlaw Automotive

We're extremely proud of the feedback our customers have left because we genuinely care about giving the best levels of service. We understand that buying a car can be an uncomfortable & daunting prospect, so we strive to make the buying process as simple & hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bassetlaw Automotive

Bassetlaw Automotive

Based on 61 customer reviews

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  • 5

    Thumbs up to Bassetlaw Automotive

    By David E on 21 June 2019 | Verified purchase

    James drove a car to our address to test drive , at short notice , and we drove it back to B A's location to test drive other cars - one of which we bought. James was friendly , courteous , punctual and patient ! He gave good advice and no hard sell. Prices were low compared to other dealer prices. BA provide a bespoke service and I wouldn't hesitate to contact them again when car shopping.

    Reply from Bassetlaw Automotive on 22/06/19

    David thanks for your comments. It was a pleasure to be able to supply you with a car especially on our doorstep! We try to go the extra on service and it is great when this is recognised. Regards. James

  • 5

    Great Seller

    By Luke S on 09 June 2019 | Verified purchase

    Great seller with a real care into you the buyer!! Definitely worth a visit to find your next car.

    Reply from Bassetlaw Automotive on 11/06/19

    Hi Luke, Thank you for taking the time to leave us a review. It was great meeting you both! All the best... Martin

  • 5

    Great experience

    By Nicki F on 02 June 2019 | Verified purchase

    He was very friendly helpful, and not all pushy , I would strongly recommend people to use this business

    Reply from Bassetlaw Automotive on 05/06/19

    Thanks Nicki for taking the time to share your experiences. I hope the Fiesta serves you as well as the last one did. All the best, Martin

  • 5

    Superb,would not hesitate in the future !

    By Elsa S on 24 May 2019 | Verified purchase

    Polite,charming,knowledgeable,professional person and company. No pressure,pleasurable experience all round....superb car,very fair price!

    Reply from Bassetlaw Automotive on 25/05/19

    It was a pleasure meeting you both Elsa, and thank you for your glowing review. You chose a lovely little car there and I'm sure you'll enjoy many a happy time with it. All the best, Martin

  • 5

    Black Beetle

    By Alicia O on 16 May 2019 | Verified purchase

    Completely honest, professional and courteous and prompt service. Great buy and completely happy with my little Volkswagen Beetle with its go faster stripes!

    Reply from Bassetlaw Automotive on 16/05/19

    Alicia thanks for such lovely comments. You will enjoy your Beetle!! Thanks again for your business. Regards. James

  • 5

    Easy way to buy a car

    By Elizabeth B on 10 May 2019 | Verified purchase

    Friendly, relaxed non pushy approach. Happy for test drive where and as far as you like. Big dealerships could learn a lot

    Reply from Bassetlaw Automotive on 10/05/19

    Thanks for your comments. I hope the weather improves so you can have the roof down soon!

  • 5

    Friendly and efficient

    By Mandy K on 04 May 2019 | Verified purchase

    Easy going, no pressure, everything that I asked for was sorted , even delivered the car to me . Great service. Definitely recommend. Thank you

    Reply from Bassetlaw Automotive on 04/05/19

    Thanks Mandy. We appreciate your comments and I am sure the car will serve you and your dogs well !!

  • 5

    Bassetlaw the best

    By Louise S on 25 April 2019 | Verified purchase

    Bassetlaw are by far the best car dealers i have dealt with. They honest and helpful . I have already told friends if they are looking for a car then these are the guys you need to go to. If i change my car again then i definitely will be going back.

    Reply from Bassetlaw Automotive on 25/04/19

    Thank you Louise. We really appreciate your custom but it’s even better when we hear we’ve got such happy customers. All the best, Martin

  • 5

    A great car buying experience

    By Caroline H on 24 April 2019 | Verified purchase

    This was my first experience of buying a used car so I was slightly apprehensive about the process. Bassetlaw Automotive were extremely helpful, and they made the whole process easy and enjoyable. Their contact with me was always professional and they responded to my quires quickly. They gave me all the information I needed and I felt comfortable in all my dealings with them. Bassetlaw Automotive took great care to ensure that I was happy with my purchase and I felt that they valued my custom. They are approachable, caring and professional. I would recommend Bassetlaw Automotive based on my experience.

    Reply from Bassetlaw Automotive on 25/04/19

    Thanks Caroline for sharing your feedback. We know dealing with second hand car dealers can be daunting but it really needn’t be. We try and be fair & decent people first & foremost and it’s great to hear it makes a difference. I hope you enjoy your Alto for as long as you did the Fiesta. All the best, Martin

  • 5

    Great little Aygo

    By Ian B on 23 April 2019 | Verified purchase

    The guys at Bassetlaw Automotive have a genuine enthusiasm for making sure you find the right car, and making the car buying experience an enjoyable one. They went out of their way to meet us half way with the car to check it over before we lost the light. No problem sending additional photos or answering questions. ...and they were happy to cost up some additional options that I was dithering about to help clarify things. My daughter's really happy with the car, which is an excellent condition low mileage vehicle and we were happy with the price. Thank you.

    Reply from Bassetlaw Automotive on 24/04/19

    Thanks for taking the time to share your thoughts Ian, and it’s great to hear we’ve done a good job! I think the levels of service are just as important as the quality of our cars, especially as you’re spending your hard earned money. I hope B enjoys the Aygo for many years to come! All the best, Martin