Customer reviews of Bassetlaw Automotive
We're extremely proud of the feedback our customers have left because we genuinely care about giving the best levels of service. We understand that buying a car can be an uncomfortable & daunting prospect, so we strive to make the buying process as simple & hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 65 customer reviews
By Emma W on 27 July 2018 | Purchase not verified
Martin at Bassetlaw Automotive is a breath of fresh air when it comes to purchasing a used vehicle, his customer service is outstanding - open and honest giving me complete confidence in the vehicle. All emails and texts were responded to quickly from the start, answering all queries and even having an advisory on the current MOT investigated before I travelled 187 miles to view, test and purchase my vehicle! I'd certainly make that journey again in the future if I'm ever looking for another car and 100% recommend Bassetlaw Automotive to anyone. Thank you Martin!
Professional & Friendly Dealership
By Lynne P on 28 May 2018 | Purchase not verified
Although a small dealership the owner did everything we asked of him & answered all our questions. We asked for additional work to be completed and they kept us informed all the way through
By Rachel R on 23 March 2018 | Purchase not verified
Very experienced within the business. The seller knows their stuff and can help you with whatever you’re after. Friendly, easily approachable, reliable and trustworthy. High recommended!
Great service from start to finish
By Ben B on 23 March 2018 | Purchase not verified
Excellent service from initial enquiry to handing the keys over. Was really impressed with honesty and integrity throughout. Communication during initial discussions was excellent, the description given of the car was exactly as it was when we viewed it, and afterwards they even checked in to ensure everything was ok. Best car buying experience we’d ever had from an independent or a main dealer.
Superb customer service
By Kelly C on 23 March 2018 | Purchase not verified
As a family we have made numerous purchases from Martin in the past and each one has been fantastic. Bassetlaw automotives professionalism can’t be beaten. Nothing is ever too much trouble and their customer service is superb. They are up there with the very best.